Launch Factory is a design-focused consulting firm specialising in customer-centric experiences. Using Design Thinking and Empathic Design principles combined with world class digital development, we’ve been helping organisations to create award winning products and services that bring immediate value to their users for over 20 years.
We’ve been told that working with Launch Factory is more like making new friends. Our human-centric approach to our work is felt in every interaction. From our highly engaging workshops, to our busy development team humming like a well oiled machine to our epic launch parties… we know you’re going to love what makes us tick.
Is your business ready? We can help :)
San Francisco native. Dot Com 1.0 veteran. Digital innovator and serial entrepreneur. Creative director and Senior UI/UX consultant for 2 decades.
Development specialist. Technology innovator and tech start-up founder.
Software and Information architect with over 20 years experience.
Human focused, service design research facilitator. Creative dialogue designer. Intuitive comms strategist.
At Launch Factory, we feel that our talented team should get to reside and work from wherever makes them feel great! To accomplish this, we use a unique decentralised consulting model with team members based out of Sydney, Melbourne, Brisbane, Canberra and even regional Australia.